"Being more focused on outcomes, instead of the activities of work is really here to stay," said Leggett. The deal signals a closer tie between collaboration and CRM functions, which is in tune with the trends that shape the future of work, according to Kate Leggett, VP and principal analyst at Forrester. "As software plays a more and more critical role in the performance of every organization, we share a vision of reduced complexity, increased power and flexibility, and ultimately a greater degree of alignment and organizational agility," said Stewart Butterfield, CEO and co-founder at Slack, in the announcement. Aligning Slack, a collaboration brand with a passionate user base, alongside Salesforce's digital toolkit for business, ties together two disparate parts of the business and gives Salesforce cross-enterprise exposure in the process. The acquisition is set to bring about wide-ranging implications for enterprise software. It was originally published in December 2020.Ĭustomer relationship management software (CRM) titan Salesforce announced Tuesday it will acquire collaboration platform Slack in a stock and cash deal valued at $27.7 billion. The following article is from CIO Dive's archives. In an SEC filing, Slack confirmed the DOJ closed its investigation on July 16, and said it expected the acquisition to be completed on or about July 21, pending the customary closing conditions. On February 16, the Department of Justice sent both companies a request for further information on the deal, a move one analyst said was a peek at antitrust concerns from regulators.
Salesforce first announced its intent to acquire the collaboration platform in December 2020. Current integration options using the Slack for Salesforce App aren’t impactful, but it’s clear that Salesforce is committed to reimagining its platform.Editor's note: Salesforce closed its $27.7 billion stock-and-cash acquisition of Slack on July 21, 2021, according to a company announcement.
The talent and knowledge within the company will be a valuable asset for Salesforce as they push further to combine the two platforms into one. What is clear is that Troops was one of the founding companies for Slack to Salesforce integration technology. Will Troops be rebranded to “Sales Cloud for Slack”? Or will Troops technology form the foundation for all Slack apps?
These apps are intended to cater for common Slack to Salesforce integration use cases. Salesforce also announced three new apps: The New Salesforce Platform for Slack: Flow, Apex SDK & More
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